Claims without backing
Central in the brand language. Absent from the operating documents, or admitted there as still pending.
Open source, owned by no oneThe annual report logs a transferred provisional patent. Benchmark reports are released only on request. Neither matches shared ownership.
Communities control their own dataThe privacy notice provides individual privacy modes only. No collective data-authority mechanism exists in any document.
Free forever, by charterBoard-approved, unfiled, and the prior bylaws still govern.
Communities vote on 5% of revenueProfit-sharing isn't activated and the advisory board is "in development, not yet in force." Every governance instrument the pledge depends on is pending.
Built for connection, not data collectionThe operating documents disclose cookies, a Google Ads conversion tag, and proxied analytics.
Serving people and planetHumma's energy-efficiency claim has nothing measured behind it beyond one carbon-footprint aspiration line.
570 people are exploringNo operating document records this number. The only filed figure is the "over 500" waitlist in the 2025 annual report.
Commitments kept quiet
Real commitments in the operating documents that the marketing never mentions. The list includes both user protections and company protections.
Append-only consent recordsConsent history is tamper-resistant at the database level. A strong commitment, made only in the privacy notice.
Hard deletion, hour-level No History modeAccount deletion is actual deletion with three named survivals; the most protective mode erases conversations after about an hour.
Age assurance without IDAn 18+ minimum enforced by attestation and a one-way hashed age record, with 30-day deletion timelines for minors.
The formal accountability vocabularyResponsible AI, governance, bias evaluation, benchmark methodology: the accountability language appears only on the trust and benchmarks pages, while the brand copy sells empathy.
Two revenue lines, namedTwo lines, both billed to health systems, both named only in the annual report. The marketing never says how the money works.
Not a medical device, not an emergency serviceThe product's legal identity, stated only in the terms-of-service restrictions.
The $100 liability capTotal liability capped at one hundred dollars, AS-IS disclaimers, indemnification, US-only scope.
The class-action waiverMembers give up the right to sue as a group. The marketing never mentions it.
Pre-revenue, stated plainlyThe annual report states the company has earned nothing to date.